Privacy Policy
Effective Date: January 1, 2026
CCC Home Healthcare (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect the following information when you visit our website or place an order:
Name
Billing and shipping address
Email address
Phone number
Payment information
Order history
IP address and device information
How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Improve our website and services
Send order updates and important communications
Prevent fraud and maintain security
Payment Processing
Payments are securely processed through third-party providers such as Stripe and financing partners such as Affirm. We do not store full credit card details on our servers.
Information Sharing
We do not sell or rent your personal information. We may share information with:
Payment processors
Shipping carriers
Service providers necessary to operate our business
Legal authorities if required by law
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
Your Rights
You may request access to or deletion of your personal information by contacting us at:
support@ccchomehealthcare.com
Terms of Service
Effective Date: January 1, 2026
By using this website, you agree to the following terms.
Use of Website
You agree to use this website for lawful purposes only and not to misuse or interfere with its functionality.
Product Information
CCC Home Healthcare strives to ensure product descriptions and pricing are accurate. We reserve the right to correct errors, update pricing, or discontinue products at any time without prior notice.
Orders & Payment
All orders are subject to acceptance and availability. Payment must be received before shipment. Financing options through Affirm are subject to eligibility and approval.
Shipping & Delivery
Shipping times are estimates and may vary. We are not responsible for carrier delays beyond our control.
Returns & Refunds
Returns are subject to our posted Return & Refund Policy. Certain medical and hygiene-related products may be non-returnable.
Limitation of Liability
CCC Home Healthcare is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Medical Disclaimer
Products sold are intended to assist with mobility and home healthcare needs. They are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding medical conditions.
Governing Law
These terms are governed by the laws of the State of [Your State].
Frequently Asked Questions
What products do you sell?
We offer home healthcare equipment including wheelchairs, transport chairs, patient beds, hospital beds, walkers, lift chairs, and other mobility aids.
Do you offer financing?
Yes. We offer financing options through Affirm, allowing qualified customers to pay over time. Financing is subject to eligibility and approval.
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery generally takes 3–7 business days depending on product type and location.
Do you accept returns?
Yes. Most unused items may be returned within 30 days of delivery. Certain medical and hygiene items may be non-returnable for safety reasons. Please see our Return Policy for full details.
How do refunds work with Affirm?
If you paid using Affirm, refunds are issued to Affirm, and your loan balance will be adjusted accordingly.
How can I contact customer support?
Email: learn@ccchomehealthcare.com
Phone: (678) 356-1645
Business Hours: Monday – Friday, 9 AM – 5 PM EST
Financing Available with Affirm
CCC Home Healthcare offers financing options through Affirm, allowing you to purchase the equipment you need now and pay over time.
Rates from 0%–36% APR. Payment options through Affirm are subject to eligibility and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount and may require a down payment. Estimated payment options will be shown at checkout.
Returns & Refund Policy
Returns & Refunds
At CCC Home Healthcare, customer satisfaction is important to us.
Return Window:
We accept returns within 30 days of delivery for most unused and unopened products.
Return Conditions:
Items must be unused and in original packaging.
Medical beds, hygiene products, and certain medical equipment may be non-returnable due to health and safety regulations.
Return authorization is required before sending any product back.
Refund Processing:
Once the returned item is received and inspected, refunds will be issued to the original payment method within 5–10 business days.
If your purchase was made using Affirm, your refund will be processed through Affirm, and your loan balance will be adjusted accordingly.
Shipping fees are non-refundable unless the return is due to our error.
To request a return, contact:
payments@ccchomehealthcare.com
Shipping Policy
Shipping Information
CCC Home Healthcare ships throughout the United States.
Processing Time:
Orders are processed within 1–3 business days.
Delivery Time:
Standard delivery typically takes 3–7 business days depending on location and product type.
Large items such as hospital beds may require freight delivery and scheduling.
Tracking information will be provided once your order ships.
We are not responsible for delays caused by carriers, weather, or circumstances beyond our control.
Cancellation Policy
Order Cancellations
Orders may be canceled within 24 hours of purchase if they have not yet shipped.
If an order has already shipped, it must go through the standard return process.
To request a cancellation, please contact us immediately at:
learn@ccjhomehealthcare.com
